Refund Policy for MasteryMindset

Introduction Thank you for shopping at MasteryMindset. We appreciate the fact that you like to buy the products we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at MasteryMindset. The main thing to remember is that by placing an order or making a purchase at MasteryMindset, you agree to the terms set forth below along with MasteryMindset’s Privacy Policy and Terms of Service.

Digital Products Due to the nature of digital products, which are downloadable, digital items cannot be “returned”. As such, refunds for digital PDF product purchases are not offered once the order is processed and the product download link has been provided. We encourage you to review the description and previews of the digital product carefully before purchase to ensure it meets your needs.

Printed Products We stand behind the quality of our printed products and your satisfaction with them is important to us. However, because our printed products are made-to-order, we offer refunds only under the following circumstances:

  • Defective or Damaged Items: If the item you receive is defective or damaged, you can return it for a refund at any time.
  • No Refund Fee: There is no fee for requesting a refund on printed products.
  • Returns Process: To initiate a return, please contact us at contact@masterymindset.shop with your order details and a description of the issue. We will provide you with information on how to return your items and process your refund.

General Refunds are processed onto the original payment method used at the time of purchase. Please note that it can take some time for your bank or credit card company to process and post the refund too.

MasteryMindset reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding our Refund Policy, please contact us at contact@masterymindset.shop.

Effective Date This policy is effective as of [02/05/2023].

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